Welcome
Residents!
Your Comprehensive Guide to Communicating with HiredHelpr and Enhancing Your Living Experience.
Welcome Residents!
All resident communication should take place via email to ensure appropriate tracking for your property management company.
Please email us at:
Calls to the resident line will be referred to email for proper tracking and follow-up.
Expect an email every Sunday with your upcoming service date.
After service completion, you will receive a notification email.
If your service is rescheduled either HiredHelpr or the vendor will notify you.
Tips for Maintaining Your Space Between Services
Skim Debris Out of the Pool​
Use your pool net to skim debris off the surface to prevent excessive buildup in the skimmer baskets.
Empty the Skimmer Baskets
Remove the lid from the skimmer and clear out the basket.
Let the Timer Run for 8 Hours
Your timer will already be set, but it’s important not to turn it off. This will cause the pump to stop running and result in a green, dirty pool.
Let Your Vacuum Run
(if Applicable)
Your vacuum operates based on the pump’s timer and should remain in the pool. Removing it or trying to manually move it could cause the vacuum to break.
Do Not Tamper with Equipment
Leave inspections and adjustments to our professionals. Tampering could cause damage and lead to charges.
Keep Water Level Above Skimmer
If your pool has an auto-filler, keep it in the pool and leave the hose on. Removing it from the pool or turning it off will result in low water levels, which can damage the equipment and affect water quality. If you do not have one, please be sure to add water regularly.
We're Here To Assist You!
If you have any questions or require assistance, don’t hesitate to reach out via email.
We are here to support you!